SolidPoint Limited
SolidPoint Limited
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Your privacy matters to us. This policy explains how SolidPoint Limited collects, uses, and protects your personal information.
Last updated: 1 June 2026
SolidPoint Limited is committed to protecting your personal data and respecting your privacy. This Privacy Policy describes what data we collect, how we use it, and the choices you have. We comply with applicable data protection regulations including GDPR where applicable.
When you interact with SolidPoint Limited, we may collect the following categories of personal information:
SolidPoint Limited uses your personal data for the following purposes, always in accordance with applicable data protection law:
Process and fulfil your orders
Basis: Contract
Manage your account and preferences
Basis: Contract
Send transactional emails (receipts, shipping)
Basis: Contract
Respond to enquiries and support requests
Basis: Legitimate interest
Send marketing communications (with your consent)
Basis: Consent
Improve our website and product offerings
Basis: Legitimate interest
Detect and prevent fraud
Basis: Legal obligation
Comply with legal and regulatory requirements
Basis: Legal obligation
SolidPoint Limited implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit (TLS), access controls, and regular security reviews. While we take all reasonable steps to protect your information, no method of internet transmission or electronic storage is 100% secure.
Depending on your location, you may have the following rights regarding your personal data. To exercise any of these rights, please contact us using the details below.
Right of access
Request a copy of the data we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete data.
Right to erasure
Request deletion of your personal data in certain circumstances.
Right to restrict processing
Ask us to limit how we use your data.
Right to data portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interests or for direct marketing.
SolidPoint Limited retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Where we transfer personal data outside your jurisdiction, we ensure appropriate safeguards are in place — such as standard contractual clauses — to maintain the level of protection required under applicable data protection law.
If you have any questions about this Privacy Policy, wish to exercise your rights, or want to raise a concern, please contact us. If you are not satisfied with how SolidPoint Limited handles your data, you have the right to lodge a complaint with the relevant supervisory authority in your country.